Safety and protection
Terms and conditions
Payment for orders placed on robinsimard.com is made through Visa® and MasterCard®. All your financial information (credit card number, owner, expiration date, check number) are processed by credit card accepted and are in no case transmitted to Robin Simard Photographe. They are sent in encrypted form from your computer to Visa® and MasterCard® online payment, using the best systems on the market for security and prevention against fraud. To learn more about Visa® and MasterCard®, please refer to the Visa® and MasterCard® websites.
Robin Simard Photographe is committed to protecting the privacy of people using its site and the confidentiality of information provided. Robin Simard Photographe is subject to federal and provincial laws regarding privacy, notably the Personal Information Protection and Electronic Documents Act and the Act Respecting the Protection of Personal Information in the Private Sector. We take all necessary measures to comply with these laws and privacy.
In any case, your personal information and data will not be disclosed to third parties without your consent. This information and data are stored for security purposes, to meet legal and regulatory obligations, and to enable us to enhance and customize the services we offer and the information that we communicate.
What sort of information do we collect ?
At Robin Simard Photographe we collect two types of information depending on the nature of our business with you : personal information and non-personal information.
Personal information is information that identifies a person or information about a person who can be identified. We collect certain personal information when you make a purchase, including:
- your contact information – name, mailing address, telephone number, and email address ;
- information about the transaction – for example, products purchased, amount paid. Payment for your purchases made exclusively through Visa® and MasterCard®, which uses the best systems on the market for security and prevention against fraud. Robin Simard Photographe never has access to your financial information.
Non-personal information cannot identify you as a person. We may collect for statistical purposes to help us tailor our services ; e.g.
- We may collect non-personal information such as the type of browser you use or the referring URL.
- We ask for your language preference to better serve you.
You can of course choose not to provide your personal information. We may however not be able to provide the product, service, or information requested should you, for example, choose not to provide your complete address.
What use might we make of your personal information ?
Robin Simard Photographe might use your personal information for commercial purposes. Here are some examples :
- meet your request for product, service, or information ;
- conduct surveys to improve services available ;
- measure and improve effectiveness of our website or our marketing strategies ;
- detect and protect against potential fraud and errors;
- track and analyze your purchases and preferences to better meet your needs;
- customize our on-line content or in-store offers;
- offer, upon request, additional products and services ;
Such information will not be disclosed to any third party without your consent.
Your consent is implied when we reasonably believe that you have given it. This would occur when the purpose for the use of your personal information is reasonably apparent. For example, we can reasonably conclude that you agree to give us your address when you place an order, so that we can deliver the products purchased.
Withdrawing your consent
You may notify us at any time you want to withdraw or change your consent regarding the use and disclosure of your information. We will accommodate your request, taking into account the legal and contractual requirements relating to your transactions.If you have chosen to subscribe to our newsletter, you always have the option to unsubscribe.
Links to other sites
Robin Simard Photographe can offer on its site links to the websites of its partners, including photographers’. Robin Simard Photographe has no control over the content and operation of these sites or their privacy practices. Therefore, any personal information you provide through those sites is subject to the policy of protecting the privacy of tenants. It is your responsibility to take note to protect your information.
Information collected directly by Robin Simard Photographe
You can browse our website anonymously. However, to access special functions, for example to create a virtual gallery or to order products, you may be prompted to enter personal information like your name, email address, mailing address, telephone number. Information regarding your credit card are handled by credits cards accepted and Robin Simard Photographe has no access. We use this information to create your account, contact and correspond with you about your order, to respond to your enquiries, and manage features on our site.
Subscribe to our newsletter
We offer you the opportunity to subscribe to our newsletter to receive electronic mail about news, promotions and events. Should you choose to subscribe to our newsletter, we request contact information such as your name and email address. These coordinates will be used only to send you newsletters and promotional offers that you have requested. You can unsubscribe from this mailing list at any time using the unsubscribe link at the bottom of the newsletter. Our subscriber list is never shared with third parties.
Information collected indirectly by Robin Simard Photographe
Cookies may be used on the site www.robinsimard.com These files identify your browser from one visit to the next and from one page to tje next within a session in order to facilitate your access to the site and your navigation within thereof. Cookies can only be read by the website, which sends them to your computer.
Payment is made through Visa® and MasterCard® credits cards only.